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Sil3nce96's avatar
Sil3nce96
Seasoned Novice
4 years ago

EA App crashes

The launcher keeps crashing after a minute or so after it's been launched. I tried: - Repairing - Uninstalling and then installing again - Clearing cache - Making an exception in my anti-virus ...
bug
mac
pc
Sil3nce96's avatar
Sil3nce96
Seasoned Novice
4 years ago
@EA_Leeuw I've tried a couple of them, but I don't think it solved the issue. And to be honest it doesn't work if I can't play a game I want because it causes a crash :D
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
@Sil3nce96, I asked it because you mentioned that the issue started when you started to download/install games. 🙂 So if you can uninstall the games again that you think caused the issue, and the issue goes away after you uninstalled them, we might have something more to work with.
  • Sil3nce96's avatar
    Sil3nce96
    Seasoned Novice
    4 years ago
    @EA_Leeuw The problem is that the ea app doesn't install some of the games in the right location, so that causes another issue, which is why I have to use origin to get games to be installed in the right direction...
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @Sil3nce96, ah, that the EA app doesn't install some games in the right location is indeed a known issue for us & the EA app teams are working on it to fix that (and more) issue as soon as possible.

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