EA app crashes

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) aeaa412c-0f9b-4050-acac-cd6e47a41d5d
Which client functionality are you experiencing this bug with? Game Hub
When did this happen? (dd.mm.yy hh:mm) 01/26/2024 8:16 pm est
Summarize your bug i have been hearing and experiencing issues with the EA app itself. it is crashing quite often while in-game. One user is unable to install or open their game at all. I have been experiencing the app crashing and getting notified that my in-game experience may be hindered due to this error.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? seeing bug reports i have submitted.
What happens when the bug occurs? it closes the EA app, i then save and exit my game to relaunch the app
What do you expect to see? bug fixes

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