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f7hiehhq9kax's avatar
f7hiehhq9kax
3 years ago
Solved

EA app deleted all my games and asked me to buy them again

DO NOT install the EA app.  I installed it and it deleted Origin and ALL my games,  when I tried to access a game it wanted me to pay for them all again.  My game library was empty.  I had to uninsta...
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  • f7hiehhq9kax's avatar
    f7hiehhq9kax
    3 years ago

    oops ignore last reply, packs all installed now, I had to log out of EA app and restart my pc. tried again and everything was installed.  Got there in the end 🙂

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @f7hiehhq9kax 

Are you sure you're logging into the right account on the EA App? The one your posting with doesn't appear to have any games on it so if you're logging in with that account, the games you've purchased won't show in your library.

f7hiehhq9kax's avatar
f7hiehhq9kax
3 years ago

I only have one account and entered the correct email and password.  It said I entered the wrong password (which I didn't) I got so frustrated, in the end, that I just deleted the app and will continue to access my games through Origin,  Maybe others have not had a problem

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