Forum Discussion

f7hiehhq9kax's avatar
f7hiehhq9kax
4 years ago
Solved

EA app deleted all my games and asked me to buy them again

DO NOT install the EA app.  I installed it and it deleted Origin and ALL my games,  when I tried to access a game it wanted me to pay for them all again.  My game library was empty.  I had to uninsta...
bug
mac
pc
  • f7hiehhq9kax's avatar
    f7hiehhq9kax
    4 years ago

    oops ignore last reply, packs all installed now, I had to log out of EA app and restart my pc. tried again and everything was installed.  Got there in the end 🙂

f7hiehhq9kax's avatar
f7hiehhq9kax
4 years ago

oops ignore last reply, packs all installed now, I had to log out of EA app and restart my pc. tried again and everything was installed.  Got there in the end 🙂

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@f7hiehhq9kax 

Great! It sounds like your issue is resolved. Was there anything else you needed help with?

  • f7hiehhq9kax's avatar
    f7hiehhq9kax
    4 years ago
    @EA_Aljo nothing else, thanks for your help. Sorry about my impatience just thought it would be more straight-forward and I got a bit frustrated 🙂
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @f7hiehhq9kax 

      No worries. I'm just glad you can play again. Good luck and have fun 🙂

      • MiniMadz1992's avatar
        MiniMadz1992
        3 years ago

        I installed my sims onto another pc as mine runs badly. It installed everything aside Outdoor retreat, I can't play without that it will ruin my game. It wants me to buy it AGAIN???

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 46 minutes ago
8,472 Posts

Recent Discussions