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4cms4lmgv21r's avatar
4cms4lmgv21r
2 years ago

EA app deleted my origin account, games are gone

It was fine until a few days ago when I opened origin and it wanted me to install the EA app. Not knowing any better, I installed it because it said it would be the same account and my games would be...
bug
mac
pc
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@4cms4lmgv21r 

Check to make sure you are logging in to the correct account.

If you are sure you are on the correct account, contact an Advisor as below so we can check things for you.

If required, click the following link to get started:

https://help.ea.com/help/faq/using-ea-help/

Thanks.

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