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ManicPot8to's avatar
1 month ago

EA app displaying wrong currency charging me more!

My region is set to the United States, but after updating, my currency started appearing in Euros. I was just charged $19 for what should have been a $16 transaction. I contacted support through chat, but they did nothing to resolve it. Why are customers being overcharged like this? Fix it.

12 Replies

  • 15jkbmto2my1's avatar
    15jkbmto2my1
    Newcomer
    23 days ago

    same here..

    only with €, had a season-pack for 23,99€ and payed more €.  In my case, they charged 23,99 CHF and my bank charged taxes for foreign money.

    Maybe thats the reason why you have to pay more, too?

    Anyway, EA has to fix this. I also contacted help, chat and callcenter. No VPN, no reason why the make wrong charges for at least 2 months.  No help, they can‘t do anything,  i have to write here….I bought a lot of packs in the past without any troubles. 

    Maybe we get help, when we are more people…

  • hd2hax2ssgiv's avatar
    hd2hax2ssgiv
    Newcomer
    5 days ago

    my country is singapore but for absolute no reason the region is set to USA. I bought something which displayed 49.99 usd and when i bought it it charged me 54.43? what is even going on here

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