Forum Discussion

MrMoonSlam's avatar
MrMoonSlam
3 years ago
Solved

EA App does not launch, receive "Temporarily lost connection"

Product: the EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 9e09095c-d3d8-4e50-88de-71b63efa8a08 Which client functionality are you experiencing thi...
bug
mac
pc
  • Freakriti's avatar
    Freakriti
    3 years ago
    @Wiadson Yet another fix is if you have installed any antivirus such as Malwarebytes, uninstall it and check if the issue is resolved.

Wiadson's avatar
Wiadson
3 years ago

@trangkhoactgI've found a "crutch" solution using proxy/vpn. I' ve used proton vpn(Netherlands) for app initialization, now seems to work fine. 
UPD: no need to use vpn for each launch.
Seems the easiest solution for me...

CLHauk's avatar
CLHauk
3 years ago

Thanks, this worked for me also.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,695 PostsLatest Activity: 25 minutes ago