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MrMoonSlam's avatar
MrMoonSlam
4 years ago
Solved

EA App does not launch, receive "Temporarily lost connection"

Product: the EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 9e09095c-d3d8-4e50-88de-71b63efa8a08 Which client functionality are you experiencing thi...
bug
mac
pc
  • Freakriti's avatar
    Freakriti
    3 years ago
    @Wiadson Yet another fix is if you have installed any antivirus such as Malwarebytes, uninstall it and check if the issue is resolved.

Wiadson's avatar
Wiadson
4 years ago
@trangkhoactg I've downloaded proton VPN and just connected to Nitherlands server and resatred ea launcher.

Here is link to proton vpn https://protonvpn.com/
After one launch everything works without vpn correct
WZI_yan01's avatar
WZI_yan01
3 years ago

I also tried this method. I use NordVPN and this issue was fixed when I connected to the Netherlands VPN. It didn't work when I tried the UK network. I refreshed the EA launcher multiple times (be patient) and it finally worked while still remaining connected to the netherlands network. I have yet to relaunch it after fixing this, so in my case I still don't know if I'll have to reconnect to the vpn each time I want to open EA. Hopefully not, I just want to play the sims :')

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