EA app does not open
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
Forum Discussion
EA_Barry
Community Manager
Community ManagerTry the following troubleshooting steps:
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- Right click the EA app and "Run as an Administrator"
- Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
- In the EA app, click on the game and then Manage, Repair
Thanks.
None of these work. I haven't tried the clean boot though. I have been trying for a couple days now. It still shows the same thing.
