Hello
@19Romulus84, I'm so sorry this has happened to you! I'm also so sorry that it's been two weeks and nobody has helped you yet!
Try downloading the free version of Revo Uninstaller. Use it to uninstall the EA app. Then, using a fresh new app installer file, install the EA app again. Log in as yourself with your current account. Some of your games may be unplayable. You will need to download them all again IF this happens. If not, play your games like normal. Each game could take between 1-2 hours to download so be patient 🙂 No game progress should be lost unless your console/pc deletes something without you knowing during the uninstalling, installing, downloading etc.
Alternatively, if this doesn't help, visit
https://help.ea.com/en/help-home/ for more info on your problem. Read the docs you find relevant to your situation 🙂
Hope this helps xx
I DON'T WORK FOR EA BUT I ENJOY HELPING PEOPLE FIX THEIR GAMES AND EA APP! 🙂
