Forum Discussion

3 years ago

Solved

EA app encountered an error and could not finish installing

Hi, BF5, bought on Steam, during first launch the error appears "Something went wrong". See attached screenshot. Could you please help with this?

bug

mac

EA_Illium
3 years ago
Hi @mofette_bander Would it be possible to create a new local admin and check if you are able to install the EA App?

EA_Illium

EA Staff (Retired)

3 years ago

Hi @mofette_bander Would it be possible to create a new local admin and check if you are able to install the EA App?

mofette_bander

3 years ago

Creating new local account with admin right helped. EA app installed successfully. But I can launch the game only via that new account. Thank you for good advice!

EA_Illium
EA Staff (Retired)
3 years ago
@mofette_bander Glad to hear this worked! we may be dealing with some form of corruption on the original windows account.

You might be able to try backing your files up, and readding the account or reaching out to Microsoft for further guidance.
RockHardSemi07
3 years ago
Literally 0 of the fixes on any thread work for me.
i had to manually remove the blocking message on origin so i can still play my games
Admins only respond to things that they can hit you with generic fixes from a copy and paste notepad they have saved.
ea are absolutely clueless as always, Blaming it on a corrupt system or something when literally the forums are FULL of people with the same issues. Its an EA issue, Not an us issue.