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Mr_Ferly's avatar
Mr_Ferly
Seasoned Newcomer
2 months ago

EA app Error - Code Redemption Failed – Invalid Product Configuration

Im redeeming my code to get the game. but EA app shows below: COMMERCE_SERVICE.VALIDATION_FAILED.INVALID_PRODUCT_CONFIGURATION please help. CM edit: edited title for clarity.
error code
purchase issue
technical issues
SquidAmand's avatar
SquidAmand
Seasoned Newcomer
2 months ago

 

  • Ghost1105i's avatar
    Ghost1105i
    Seasoned Newcomer
    2 months ago

    Try this it worked for me

    Redeem your product code in your EA Account Settings

    1. Go to the Payment and Wallet tab of your EA Account portal.
    2. Select Redeem Product Code.
    3. Type in your product code, then select Next.

    Once you’ve redeemed your code, your game will appear in your account.

    • MalikAmirri2003's avatar
      MalikAmirri2003
      Seasoned Newcomer
      2 months ago

      Thanks, it worked for me aswell :)

    • SupremeCreamPi's avatar
      SupremeCreamPi
      Seasoned Newcomer
      2 months ago

      This works, thanks!

    • Fembojczak's avatar
      Fembojczak
      Rising Newcomer
      2 months ago

      Thx! 😘

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