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YoChangeYourNam's avatar
3 years ago
Solved

EA app Error Code EC:201

please help I just installed ea apps and when launch it says we couldn't find your account info ea app ec:201

CM edit: edited title for clarity.

  • @YoChangeYourName Just spent a bunch of time chasing this. What worked for me was going into Control Panel > Network and internet > Network Connections, and disabling active adapters that are not your internet connection. In my case it appeared to be caused by my virtualbox virtual ethernet adapter-Disabled that, and EA launcher seems to work fine now.

17 Replies

  • Same! I can’t open the sims application either without getting an “ec:201” popup.

  • popcornrex's avatar
    popcornrex
    2 years ago

    @Slayerpker wrote:
    @YoChangeYourNameJust spent a bunch of time chasing this. What worked for me was going into Control Panel > Network and internet > Network Connections, and disabling active adapters that are not your internet connection. In my case it appeared to be caused by my virtualbox virtual ethernet adapter-Disabled that, and EA launcher seems to work fine now.

    Worked for me! Thank you

  • thepuglady's avatar
    thepuglady
    2 years ago

    I have a Mac and had the same error. I had to delete the app and reinstall on my Mac twice because it was somehow corrupt. It finally worked.

  • Seems like EA APP is tied to whether "settings / network & internet" in Windows 10/11 thinks you are connected to the internet or not. 

    Like, if you disable the two services mentioned earlier, block access to the Microsoft web-page that these services connect to to check for internet connection, or if you have disabled any of the myriad of things through Group Policy (like in my case) that would show this as offline, the EA App will not work. All this, despite the fact that you probably are on the internet without issues... except for this shoddy feature in the EA App.

     

     

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