Community ManagerProduct: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 20.07.23 21:00
Summarize your bug I have to type my password every time I start EA App
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? start the EA App type password and choose save password. Next time log in or next day you have to log in again
What happens when the bug occurs? It does not remember the password, I have to type my password every time I start EA App
What do you expect to see? It remember the saved login details, like every other game launcher!
It is ridiculous that in 2023 this game launcher still cannot save login information. This has forced me and others to stop buying games from EA and buy them on the steam app which remembers login information
(cm edit - updated thread for tracking)
I have the exact same problem. Everyday when I start my PC and open the launcher (which it does automatically) I need to fill in my credentials again. The remember checkbox is checked ( = turned on).
I'm really getting annoyed by it, especially when support either ignores us, closes these threads, give us useless replies or tell us they are looking into it! What?! Have they been looking at it for more than 2 years?! I would get fired when I'm not able to fix a bug in 2 years time!
How does EA wants us to use and enjoy the app/launcher when these simple, basic and small bugs don't get fixed?!
