EA app Fails to Remember "Keep me signed in" Option

If you're still experiencing the issue with the EA app not remembering your credentials, despite having ticked the "Keep me signed in" option, try the following steps:

1. Log in to your EA account in your web browser:
   1. Click on THIS LINK to bring you directly to the right page. 
      1. Alternatively, you can go to https://profile.ea.com & log in, followed by going to the "Security" section.
2. Untrust the Affected PC:
   1. At the bottom of the Security page, find "Trusted Devices."
   2. Remove the trust for the affected PC.
3. Log in to the EA app again:
   1. Upon your next login, you will be prompted for your Authentication Code if you have set up 2-factor authentication (which is strongly recommended). Click HERE to find out more.
   2. This should ensure that your password and credentials are saved for future logins.
      1. If you have not enabled 2-factor authentication, simply enter your user credentials, and they should be saved for future logins.

Additional Note - Recently updated the app?

If you recently updated the EA app and are experiencing this issue, try re-installing the app after performing a cleanup. This may help re-establish trust.

Still experiencing the issue?

Please check if you have the latest version of the EA app installed by following the steps here, and do an EA app App Recovery to clear any leftover cache. If you're still experiencing the issue after that, please share an EA app Error Reporter ID in this thread.