Forum Discussion

urmajerk's avatar
urmajerk
2 years ago

EA App: Free Sims 4 pack, what if unable to upgrade from Origin?

I've been anticipating the upcoming release of EA for Mac ever since it was announced, and only today discovered that my computer won't be able to use it due to the operating system being out-of-date...
mac
technical issues
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@urmajerk

Why not upgrade your Mac to Catalina or above? Or do you run 32-bit apps which is why you're sticking with Mojave?
  • urmajerk's avatar
    urmajerk
    2 years ago

    Currently, it’s possible for my laptop to get to Big Sur, but it doesn’t work. I’ve tried updating it multiple times, getting the installer to download and everything, but I constantly get an error once it restarts to install it that says something is corrupted. I have to get it seen if I want to update but haven’t had the time and only recently got a backup drive for it. I tried all the fixes I saw online for the error to no avail. 

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hey @urmajerk, this promotion will be for the EA platform as a whole, so Origin for Mac and EA app for Mac, and PC.

      Hope this helps. 🙂

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,700 PostsLatest Activity: 3 hours ago