Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 140592244
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 26/03/2023 9:00pm
Summarize your bug I get the error code: INST-3-1920 everytime i try to install the EA App.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By installing, updating the EA App.
What happens when the bug occurs? The app gives the error code: INST-3-1920 with retry button and a checkmark to send report back when i click retry the same error appears , when i report back and cancel it then closes.
What do you expect to see? A successful installation.
I get the error code: INST-3-1920 everytime i try to install the EA App. In this case i tried both running from steam by opening Battlefield 2042. I tried every method known that was told in chat support and also searching in forums like uninstalling every c++ runtimes , re install them, let ea install them, install in local acc, flush dns, repair windows, running as admin, moving installation location, safe mode, clean boot, etc without success. I played Battlefield days earlier and was running fine, but saturday it prompt me to install/update ea app and the problem started there.
