Ea app instaler wont do anything - need help
What happened basicly.
-run EAappinstaler.exe as adim.
-the prozesing circle appears next to the mouse pointer.
-the prozesing circle disappears.
-wonder if something happened
-see 2 eaapp prozesses in task manager.
-look if ANY files got downloaded
-No files at all go downloaded
-nothing happens
-check if windows defender blocked something-----it didnt
-add eaappinstaler.ext to save files on defender and disable defenter completly
-close the eaapp prozesses in task manager and run .exe again--------same issue
-ea support --------procede to waste hours of time of the tech support guys-------- apreciate the comitment
-do what the tech support said---------follow each step from those links
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ --------- didnt help
https://help.ea.com/en/help/ea/ea-app/download-install-update-ea-app/ ------- assumes rtx 3060 and i5 11400f on win 10 can run eaapp
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Can-t-install-reinstall-EA-Desktop/td-p/9805968 ------- could not find the .msi file
-run MicrosoftProgram_Install_and_Uninstall.meta ------------- it didnt list the eaappinstaler as an option
-procced to think about the time used to this
-rethink live choices.........
-colse pc
-see error messege of eaapp instaler as the pc is closeing
instruction in 0x0000000000B2E83C appealed to memory under adress 0x0000000000000000. Memory can not be read.
-go to sleep
-wake up sick one day before oral exams...........
does anyone have an idea how do i resolve this issue?
Hey @jelek62 Thanks for going through those steps. To confirm have you tried running the PC in a Clean Boot and running the installer as admin to see if this continues?