Forum Discussion
EA_Shepard
Community Manager
2 years ago@Superoleg30000 This is what we currently have.
INST-3-1920 - Failed to start Background Service
This error indicates that we successfully installed our game management service, but that it wasn't able to start.
Unfortunately, we're not sure why this happens, the Common troubleshooting steps above may help, but if not please get in touch with us on EA Answers HQ. We'd be particularly interested to know if the following file exists on your PC: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log.
As you can see it is limited. Ive seen random things fix it with more technical steps.
Have you made any other changes to your network, or security options within Windows?
2 years ago
This log file doesn't exist, everyone has the Machine.ini file
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