Forum Discussion

AhmedElmadany's avatar
AhmedElmadany
3 years ago
Solved

EA App installation, "Something Went Wrong" error

Every time I try to install it, it gives me this screen 
bug
mac
pc
  • Bobinen's avatar
    Bobinen
    3 years ago

    I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps"  and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine. 

KingRayVeteran's avatar
KingRayVeteran
New Veteran
3 years ago
@superMateuszix lucky for you. I still can't get past error 500 and whoever is manning tech support these days is doing nothing. Asking me what my email address is when it's clear they've been communicating with me using that email address? SMH
brian_m_286's avatar
brian_m_286
3 years ago

All,

.net framework 4.6.1 is a minimum requirement for EA App on windows 7, but 4.8 will also install on windows 7 sp1 and resolve installation issues.

ChatGPT says:
The EA App requires .NET Framework 4.6.1 or later to be installed on the system.

  • KingRayVeteran's avatar
    KingRayVeteran
    New Veteran
    3 years ago
    @brian_m_286 Ummm, I have 4.8.x .Net Framework, Windows 7, Sp1, 64-bit and that must not be true. I did get it installed, only to run smack into error 500 trying to do ANYTHING with that app.

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