My device is showing my EA app isn't installed, but I search the app in my computers browser (Not chrome or edge) it shows it's installed? When I open the app that says it's installed, it crashes, and goes to a "background services crashed", error. The attached files are photos of my proofing. My apps been perfectly fine the past four months.
Community ManagerHey there,
It seems you might have some corrupt files from the previous installation.
Have you tried re-downloading the EA App Installer from https://www.ea.com/ea-app and then run the installer as admin again?
Yeah, I've Tried multiple times, it just continues to tell me that the app is already installed, and tries to open, and then crashes again.
Community ManagerIn this case, you might need to use software to uninstall the EA App.
Can you please try using CCleaner to clear out issues and errors?
In this article, you will find steps on how to use this program to uninstall apps:Uninstall apps with CCleaner for Windows
While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.
