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Exactly!
I've devoted like countless hours and so much money into these games and I know other players have too and we get no help or support in return. It's so frustrating.
EA,
You are nothing but a bunch of crooks. I do NOT like being made the subject of a joke!
After numerous e-mails from different people from "EA Can't Help" who from what I can see, should not be helping as they can't seem to grasp simple information in front of them!
I'm fed up of getting this e-mail:
"Hello,
We no longer monitor this email address and we want to make sure you get the help you need.
Visit EA Help and log in with your EA account information.There you can browse help topics or click Contact Us at the bottom of any help article to ask a specific question. You can also participate in discussions with the player community on Answers HQ.
Regards,
The EA Help team"
If you want to make sure that I get the help I need - continue monitoring.
I don't want to talk to Heena, Abhishek, Veineilhing, Ankit, Himanshu, Dhruv and then Abhishek again. As they have no idea what they are doing.
I will now look into complaining about EA Help.
- 2 years ago@Tranterbleu I am sorry to say it, but "welcome to the club". I have exactly the same impression as you when it comes to EA's "support" these days. 6 years ago they were effective and competent. Now... not so much.
- 2 years ago
Thanks, @fkirenicus but I have to say it. EA should be ashamed of themselves.
- 2 years ago
This thread may have been renamed, but I still think the EA app is no good.
Neither is the staff of EA.
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