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FairyHappy22's avatar
FairyHappy22
Seasoned Ace
3 years ago
Solved

EA app is taking forever to install

My computer's old hard drive died, so I had to buy a new one. It was professionally installed, and my computer was updated with all the drivers, dusted out, and tuned up by Geek Squad, so I know that...
bug
mac
pc
  • EA_Shepard's avatar
    EA_Shepard
    3 years ago

    @FairyHappy22 When you load the exe file to start the install, is that what is taking a while to physically install? It is a small file so the install of the app itself should not take that long. If you have a new HDD, and Windows was reinstalled this sounds more like a permissions issue with Windows instilling programs.

FairyHappy22's avatar
FairyHappy22
Seasoned Ace
3 years ago

Okay I'll try those when I get home (at work right now). Thank you for continuing trying to help me even through my frustration is not helping.

  • FairyHappy22's avatar
    FairyHappy22
    Seasoned Ace
    3 years ago

    Okay none of those worked. With the Safe Mode with Networking, it even refused to enable the WiFi.

    I'm just going to take it back to Geek Squad. THEY did something to my computer that is causing it to not install this App, so I will let them figure it out. I'm done because I'm just getting more and more frustrated. I have other games I could play in the mean time. 

    Again, thank you for your help. It was very appreciated.

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @FairyHappy22 You are most welcome. I hope they are able to get that looked at for you.

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