Forum Discussion

123546739280192's avatar
11 months ago

EA App keeps deleting or uninstalling itself

I am having a big problem with the EA app itself.
For some reason, whenever I try to play any EA game or the app tries to run on its own, I am met with an error stating that "The app cannot be found".
When that happens, I know how to TEMPORARILY fix the problem so I just reinstall the EA app installer which I have redownloaded countless of times but for some reason, I cannot find any files named "EA app installer" when I manually go look for them despite clearly seeing that the website tells me I have multiple copies of it.
Is there a way to PERMANENTLY fix the issue? I would appreciate it if there was a way to and someone could help me! Thanks in advance 🙂

17 Replies

  • I have been having this issue for almost a year now on my laptop. No I do not have any antivirus software besides the standard that comes with microsoft (meaning you can not uninstall it as it is built in). This happens regularly every 2 months or so. I literally launched the game yesterday for the first time in a while and had no issues. additionally as soon as I try to reinstall Ea it tells me that the app is already installed, 

    but when i hit the launch button it says the app is not pathed correctly. The only way to make it works is to hit the repair button. then it relanches

  • periodical008's avatar
    periodical008
    Rising Novice
    4 months ago

    This keeps happening and I do not have any antivirus software, this has been happening almost regularly for a year now. i have moved the location where EA downloads, and this issue has persisted through two different laptops. I launched EA yesterday with no issues multiple times. Additionaly, I have no custom content for anything, the only game I have is sims. 

  • SCRUB-vidimidi's avatar
    SCRUB-vidimidi
    Seasoned Newcomer
    3 months ago

    Tired of the EA app never wotking. Crazy to think that the problem is still presistant after 8 months, considering EA has a revenue of US$ 7.56 BILLION.

    Would love it if I could just launch games through Steam, but ofc I can't, it has to go through the EA app that never seems to exist on my computer tough it says it does when i try to install it.

  • periodical008's avatar
    periodical008
    Rising Novice
    3 months ago

    I appreciate the concern, but i did want to keep the message short, but I have the Microsoft built in antivirus (Microsoft Defender), which is just as good if not better than any other standard antivirus software. I figured it was not worth mentioning as I assume any app built to run with Microsoft would have to already have that factored it in.

    If this is truly an issue with the Antivirus programs uninstalling the EA app that is a giant issue as it means that EA has some Malware or holes that make the app seem like it is malware, and therefor is badly made. I am mostly back responding to this as I had to reopen this thread to note it had happened again.

  • HeyItsJunebug's avatar
    HeyItsJunebug
    Seasoned Newcomer
    3 months ago

    i've been having this issue for a year now and it's one of the biggest reasons why i've stopped buying anything that requires EA to launch. they make so much money. if they aren't gonna do DRM-free games, then make sure their client works ???? it's literally a no brainer.

  • Simstopics's avatar
    Simstopics
    Seasoned Traveler
    3 months ago

    Much time later and the app is still randomly deleting itself. Seriously EA, I have spent THOUSANDS of dollars on your company. Get this **bleep** fixed. An app should not be uninstalling itself AT ALL. No my anti-virus isn't moving it either before you try to push the blame on another program. No other launcher or app I have does this. Only yours. Origin worked great, no issues and of course you guys murk it for some half made program that my 10 year old could make a better version.

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