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Having the same issue. Getting very annoying.
Trying to install BF1 and it keeps losing connection, despite my internet being fine.,
- EA_Darko3 years ago
Community Manager
Hey all, it sounds like you may be having issues with your connection. I'd recommend taking a look at this help article: https://help.ea.com/en/help/faq/problems-playing-online/
Darko- 3 years ago@EA_Darko As we've both said, neither of us have connection issues so a bit of a pointless response. I have a new PC and have downloaded games across battle net, steam, epic and ubisoft connect. The EA app is the only one that keeps stopping downloads and having an error.
- 2 years ago
I am having an issue downloading The Sims 3 from the EA app. Same issues as described previously. The download will work for a few seconds and then stop, restart, repeat, and eventually give a no internet connection message. I attempted to follow your advice, and the server was up, so no issue there apparently.
The connection Wi-Fi connection here seems to be fine, I have no issues with any other device or app connecting to my Wi-Fi. I have had this issue many times with the Origin app and now multiple times with the EA app. Typically, once I manage to get a game downloaded, it works fine as long as I do not have to download any additional content or updates. It is the download process that is giving me so much difficulty. I feel extremally frustrated, as this is day #3 attempting to download this one game and the dlc that I have purchased for this game. I would sincerely appreciate any help, new suggestions, etc.
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