Forum Discussion

1985237's avatar
2 years ago

EA app windows 7 and Origin

ok I went through this last year and i finally got my origin to work and i was able to play my Sims 3 games again but i was gone for a while and i went to open origin again and i get error 20 403

the EA app wont work on my pc since it is so old. I have Windows 7 some one tell me how I can play my Sims 3 again I have spent 100's of dollars on the Sims 3 and i don't want to have wasted my money. I am not technically inclined so I have no clue what to do.....😢😢😢💔💔💔

4 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    2 years ago

    @1985237   The EA app should run on Windows 7 64 bit. PC users have to use the EA app now. Use the dxdiag utility to see if your Windows 7 is 32 bit or 64 bit. Origin is used by mac users and I'm guessing sooner or later that will get changed over also. If your Windows operating system is 32 bit you may have to update Windows to 64 bit as the EA app is 64 bit (I think) and will not run on a 32 bit system.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi all, 

    Origin for Windows PC is no longer available or supported. If you are playing on a Windows PC, please use the EA app.

    Thanks.

  • @EA_Leeuw Ever since Origins switched over to EA I have not been able to use any of my Games, the ones I've spent a very large amount of money on! I cannot run apps like Windows 8 or windows 10, I can only run PC programs, PC software, NO APPS. Are you telling me I no longer have access to any of my games or add-ons and saved data????? God why do you people always screw up a system that was working perfectly fine! I am so disgusted right now! I purchased Dragons Age Inquisition independently of any online platform and only used it on Origins for the add-on purchases, is EA going to compensate me for the loss of that game and all add-ons? I am sick and tired of seeing that error "X" whenever I try to launch a game I purchased full version thru Amazon!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,407 PostsLatest Activity: 2 months ago