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vinnie4444's avatar
vinnie4444
4 years ago
Solved

EA App keeps losing connection on game download, but my internet is fine

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
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Saltbasar's avatar
Saltbasar
3 years ago

Hey guys, i had the same problem today, tried to install Fifa 21 and my download got cut every frew seconds.

The problem seems to be that my isp is using IPv6 adresses, which causes some problems sometimes, had the same issue already with other software.

The soution for me was using a VPN for the download to finish normaly. The game itself works fine without.

Hope this will help some people.

Bynar010's avatar
Bynar010
3 years ago

Holy crap I've been blaming my ISP and TPlink for these issues but its the EA app!? Unbelievable. Completely knackers my internet connection everytime I do any sort of heavy downloading from EA, and tbh I think I may have seen similar on the Ubisoft app as well.

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