Forum Discussion
whubble
2 years agoNew Hotshot
Does anyone have any idea how I can get my purchased content to show up in the EA app? I purchased the two new kits for the Sims 4 directly from EA at 1:30 today. I have the receipts to prove it. But they will not show up as paid in the app. The only way I can download the app is to buy the content again. I have tried to clear the EA cache. I uninstalled the app and reinstalled it, and it just won't show up. If anyone has a workaround for this, I would love to hear it.
Gagea25
2 years agoHero
@whubble Have you used EA Error Reporter in the EA app?
https://help.ea.com/en/help/ea/ea-app/run-ea-error-report/
https://help.ea.com/en/help/ea/ea-app/run-ea-error-report/
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