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A_Smug_Tanuki's avatar
A_Smug_Tanuki
2 years ago

ea app refuses to start any games

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 5ec8ead9-2d44-45dc-956b-6a3042b28428
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 11/21/2023
Summarize your bug im currently having issues with my ea app where i launch a game be it on steam or the ea app itself it launches then ea app restarts and goes right back to the ea library.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? If i knew that i would have fixed it
What happens when the bug occurs? any ea app game does not launch
What do you expect to see? The ea app to work

‌

Hello, im currently having issues with my ea app where i launch a game be it on steam or the ea app itself it launches then ea app restarts and goes right back to the ea library.

Does anyone have a fix?

Current things i have tried: Reinstall of games and Ea app ( including the cache clear and repair option)  ran as admin and reset my password because some how ea support said that would fix it lmao. 

Im at my wits end here and would really like to enjoy the battlefield series at some point.

bug
mac
pc

3 Replies

  • ObiWanDemocracy's avatar
    ObiWanDemocracy
    2 years ago

    I don't have a fix unfortunately but I do think that it potentially has something to do with the EA App servers perhaps. I was able to play Dragon Age: Inquisition the other day just fine but all of a sudden it refuses to launch too - almost in sync with the black friday sale EA and Steam have got going on.

    I'm guessing that a lot of people are buying games on both platforms and of course most EA Steam games launch through the EA App also, so there is probably an overload with their servers and we will just have to wait it out.

  • A_Smug_Tanuki's avatar
    A_Smug_Tanuki
    2 years ago

    Kinda bad that a multimillion dollar company doesnt have the capacity for their servers to run with a large amount of people on them.

    Hopefully that is the fix and not some other issue since my ea app also had issues starting 2 days ago

  • ObiWanDemocracy's avatar
    ObiWanDemocracy
    2 years ago

    @A_Smug_TanukiYeah hopefully. The EA App hasn't been too great to be honest, just last month they updated the app and it bugged out achievement tracking/unlocking - people didn't know what was going on and just had to wait for the bug to be fixed and the app to be updated again; random stuff just seems to break on it sometimes without any reason.

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