Forum Discussion
hailie482
12 months agoRising Novice
@Deathofhorde so i was able to fix it! i just factory reset my computer and i was able to use the ea app and download games with no issues. my computer is brand new so i didn’t have any files or anything on it though, so i’m not sure if that would be something you’re okay with doing 😅
SansGelatine
EA app Team
12 months agoThanks for following up @hailie482, I am glad you're able to play. Good job troubleshooting.