Forum Discussion

hailie482's avatar
hailie482
Rising Novice
7 months ago

EA app stuck loading, unable to download games

Hello, I've had this issue for the past three days, and everything I have tried has not been able to fix it. Hoping I can find a solution here. I just got a new PC. My laptop is unable to run The Si...
pc
technical issues
hailie482's avatar
hailie482
Rising Novice
7 months ago

@Deathofhorde so i was able to fix it! i just factory reset my computer and i was able to use the ea app and download games with no issues. my computer is brand new so i didn’t have any files or anything on it though, so i’m not sure if that would be something you’re okay with doing 😅

SansGelatine's avatar
SansGelatine
Icon for EA app Team rankEA app Team
7 months ago

Thanks for following up @hailie482, I am glad you're able to play. Good job troubleshooting.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,817 PostsLatest Activity: 4 months ago