Forum Discussion

greentrx's avatar
3 years ago

EA App Time Played not updating

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.95.207.1030
What expansions, game packs, and stuff packs do you have installed? Cottage Living, Cats & Dogs, Seasons, City Living, Get to Work, Get Famous, Island Living, Discover University, Get Together, Snowy Escape, Eco Lifestyle. Dream Home Decorator, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Strangerville, Jungle Adventure. Moschino, Tiny Living, Laundry Day, Backyard, Movie Hangout. Pastel Pop, Desert Luxe.
Steps: How can we find the bug ourselves? Open EA App and go to The Sims 4. Last played says "-" and Time played does not change even after playing the game.
What happens when the bug occurs? Neither Last played nor Time played updates after starting the game.
What do you expect to see? I expect to see the actual last time played, not just -. I also expect my time played to change after I've played multiple hours.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. When I changed to EA App this occurred.

I changed to the EA App and after doing so, my Time Played has not changed. Last Played has remained a -. 

1 Reply

  • FramingWords's avatar
    FramingWords
    Seasoned Newcomer
    3 years ago

    I have also had this exact issue which began when I switched from the Origin app to the EA app.

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