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Yavanna79's avatar
Yavanna79
Seasoned Novice
5 days ago

EA App tries to charce more than once

So today (about 4 or 5 pm witch was aftonoon here at that moment, I'm from finland) I bought two kits (the latest ones) with the EA app and it tried to charge the same purchase twice. But because someone else had said about it in the EA The Sims discord discussion and another gave advice that I tried, no other payment went through than what was supposed to. So the instruction was to turn off the EA app and restart it. That is, turn it off, not log out. And it worked. So this kind of bug has really settled in there, so if you could kindly check if it is still there and then fix it, since it is causing inconvenience not only to the players but also to you for sure. And the sooner you fix it, the less problems you will have.

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