Forum Discussion
4 years ago
@EA_Jason I’ve tried that and it still tried to open and install the beta version on any new shortcut. Even going to the folder in my program files and trying to make a shortcut directly to the application does the same. I do know there was some issue with this back when the game was first released and there was some solution where the beta version could be removed from your origin account completely so it didn’t even show up on the list of games in your library.
EA_Jason
EA SPORTS FC™ Team
4 years agoCorrect, it mainly happens when you have had an EA Play subscription that expired, you can reach out to our support team to have it looked into.
However, I still want to check a few things.
- Uninstall the game (through Origin, EA app or the Windows Settings)
- Reinstall the game through Origin (does it install the correct version?)
- Uninstall and reinstall the game through the EA app (does this install the correct version?)
- 4 years ago
Through Origin I was able to uninstall and reinstall the correct version of the game and it is no longer causing me the same problem.
i am not able to make the EA app work at this time (it says there was an error and couldn’t finish installing though I get no error code). So I can’t check if it works with that or not.
For now my problem seems to be fixed.
Thank You.
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