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Lewk_io's avatar
Lewk_io
New Rookie
3 years ago

EA App UK login servers have been down for nearly a week...

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 3cac84a9-98a1-4443-bfea-cec23f8784e0
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Login servers
When did this happen? (dd.mm.yy hh:mm) 13/08/2023 12:20
Summarize your bug UK login servers for EA App seem to have been down for nearly a week? EA App constantly tells you "temporarily lost connection" every time to try to open it.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try opening the EA App and login to the UK servers????
What happens when the bug occurs? Extremely frequently
What do you expect to see? The login screen.

How has this * been broken for so long seriously. Hire some competent developers and dev ops ffs.

5 Replies

  • Lewk_io's avatar
    Lewk_io
    New Rookie
    3 years ago

    They're up now but omg the response time is awful. 3 minutes at least

  • I'm glad it's not just me, I've had a message pop up this week "Things are taking a little longer than  usual to load up, Hang tight while we try to solve the problem" 

    I've reported this to EA all week 

     report id : 

    efd3992e-7364-4fe2-98e0-8c16e805abd5

  • Product: The EA app
    Platform:PC
    Error Report ID (learn how to create an Error Report ID in the sticky post) f06d75db-713c-4f78-a1d2-0fcfe3b7f54b
    Which client functionality are you experiencing this bug with? Other (Please Describe)
    Please describe login server
    When did this happen? (dd.mm.yy hh:mm) 22.08.2023
    Summarize your bug UK login servers for EA App seem to have been down for nearly a week? a message pops up saying "things are taking longer to load up, Hang tight while we try to solve the problem EA App constantly tells you "temporarily lost connection" every time you try to play offline
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? login to UK servers and go into your game library, wait a couple of seconds and the message will appear at top in a yellow banger
    What happens when the bug occurs? you can't play any games you purchased, even offline. you can browse EA app to look at games
    What do you expect to see? my games available to play online and offline

    how can this problem been left like this for a week and not be solved already, I would EXPECT a big company to have people ready to solve this problem, here is an idea, maybe employe a few people from different parts of the world, having different servers ( UK, USA servers) so they can see what other players are seeing   

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