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Kirstey1993's avatar
Kirstey1993
3 years ago
Solved

EA App will not install on my PC

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) something went wrong Which client functionality are you experiencing this bug with? Appl...
bug
mac
pc
  • RDATECH's avatar
    RDATECH
    3 years ago

    Figured out a workaround.

    Install to the default path - then the installer works.  The problem is with the installer - if you specify an alternate drive, i.e. drive D: it fails with:

    "There was a problem starting

    C:\Windows\Installer\MSICED1.tmp

    C:\Windows\Installer\MSICED1.tmp is not a valid Win32

    application."

    Please fix it.

    Thanks.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @Kirstey1993 To confirm is your system 64-bit? If so would it be possible to get a DxDiag?

docmerp's avatar
docmerp
3 years ago

i am haveing the same issue with my PC as well

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @docmerp To confirm is your system 32 or 64 bit?

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