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Alyciabeesha's avatar
Alyciabeesha
New Novice
2 months ago
Solved

EA app will not open on brand new Mac

Brand new Macbook Pro 16 inch. I've installed and re-installed several times. The icon just bounces once and nothing happens. There's nothing in the activity monitor, I have over $1,000 worth of software with no way to play it.

Edit to add: Macbook M4 Pro Sequoia 15.1 

  • I had this same problem! Right/double click on the ea app and go to the package contents, and then open Contents > Applications > EALaunchHelper.app. That worked for me! 🙂 

3 Replies

  • marlion212's avatar
    marlion212
    Seasoned Novice
    2 months ago

    I had this same problem! Right/double click on the ea app and go to the package contents, and then open Contents > Applications > EALaunchHelper.app. That worked for me! 🙂 

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