EA App will not open
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Navigation W...
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@1105Cats I have used Revo Uninstaller each time, sorry I should've mentioned. Also, no updates are available to my PC. I have 500GB of storage available and usually around 16-18GB of RAM available.
@barnacleboi32 That's no problem, I just always suggest it for when people need to uninstall/re-install etc 🙂
Ok, I don't believe there is any other way to solve this without going very in-depth. I will still give you some simpler ideas down below but I would recommend clicking the links I attached in the previous post.
Please can you attach a screenshot of what it looks like when you try to launch the EA app. That would really help me understand what is going on.
Furthermore, check that the Electronic Arts folder is there. If it's not, visit https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Don-t-have-electronic-arts-folder/td-p/6786458
If it is, ensure that all vital files are still there. Also check your recycle bin for any Electronic Arts related files or docs. They could've been accidentally deleted if you were scrolling through or downloading/deleting mods and cc etc.
Hope this helps xx
I don't work for EA but I like to help fellow gamers 🙂
Ok, I don't believe there is any other way to solve this without going very in-depth. I will still give you some simpler ideas down below but I would recommend clicking the links I attached in the previous post.
Please can you attach a screenshot of what it looks like when you try to launch the EA app. That would really help me understand what is going on.
Furthermore, check that the Electronic Arts folder is there. If it's not, visit https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Don-t-have-electronic-arts-folder/td-p/6786458
If it is, ensure that all vital files are still there. Also check your recycle bin for any Electronic Arts related files or docs. They could've been accidentally deleted if you were scrolling through or downloading/deleting mods and cc etc.
Hope this helps xx
I don't work for EA but I like to help fellow gamers 🙂
- @1105Cats Thanks! And yeah, I've been skimming through other similar issues and have a ticket submitted so we'll see if they can help.
Also, I would attach a screenshot, but really nothing happens when I start the app. The EA App does not open. In Background Processes in Task Manager EALaunchHelper runs for about a quarter of a second, then stops and EA appears in background process for about a quarter of a second, then stops as well.
The folder is there with I believe everything that gets installed as well.
Thanks for the help, hopefully they respond with something soon 🙂- @barnacleboi32
Ok, no problem 🙂
Hopefully they can give you answers, it could take anywhere from around 2 hours - 3 days for them to respond, so be patient!
If you are certain that you would not like more help from me and that you want to wait for more support, then that's fine and I'll wrap it up here. However, please let me know your preference. If you choose to receive more info from me then there isn't much more I can say that isn't quite high-brow. I can always try though 🙂
Good Luck!
I don't work for EA but I like helping fellow gamers 🙂- @1105Cats Anything I haven't already listed I would be willing to hear! I've messed around for a while but am willing to try anything 🙂
