EA App will not open
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Navigation W...
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@1105Cats Thanks! And yeah, I've been skimming through other similar issues and have a ticket submitted so we'll see if they can help.
Also, I would attach a screenshot, but really nothing happens when I start the app. The EA App does not open. In Background Processes in Task Manager EALaunchHelper runs for about a quarter of a second, then stops and EA appears in background process for about a quarter of a second, then stops as well.
The folder is there with I believe everything that gets installed as well.
Thanks for the help, hopefully they respond with something soon 🙂
Also, I would attach a screenshot, but really nothing happens when I start the app. The EA App does not open. In Background Processes in Task Manager EALaunchHelper runs for about a quarter of a second, then stops and EA appears in background process for about a quarter of a second, then stops as well.
The folder is there with I believe everything that gets installed as well.
Thanks for the help, hopefully they respond with something soon 🙂
@barnacleboi32
Ok, no problem 🙂
Hopefully they can give you answers, it could take anywhere from around 2 hours - 3 days for them to respond, so be patient!
If you are certain that you would not like more help from me and that you want to wait for more support, then that's fine and I'll wrap it up here. However, please let me know your preference. If you choose to receive more info from me then there isn't much more I can say that isn't quite high-brow. I can always try though 🙂
Good Luck!
I don't work for EA but I like helping fellow gamers 🙂
Ok, no problem 🙂
Hopefully they can give you answers, it could take anywhere from around 2 hours - 3 days for them to respond, so be patient!
If you are certain that you would not like more help from me and that you want to wait for more support, then that's fine and I'll wrap it up here. However, please let me know your preference. If you choose to receive more info from me then there isn't much more I can say that isn't quite high-brow. I can always try though 🙂
Good Luck!
I don't work for EA but I like helping fellow gamers 🙂
- @1105Cats Anything I haven't already listed I would be willing to hear! I've messed around for a while but am willing to try anything 🙂
- @barnacleboi32
Ok, I will try and help you as much as possible during this stressful and frustrating time 🙂
I am going to list a few things that could have caused it and will either link an answer to resolve it or tell you myself :
1. Outdated Graphics Driver - https://support.microsoft.com/en-us/windows/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6
2. Corrupt System Files - https://recoverit.wondershare.net/ad/repairit.html?msclkid=12738f660230199bb422eaebc4edad3b&utm_source=bing&utm_medium=cpc&utm_campaign=Repairit_SS_em_Pid(6480)_UK%2FCA%2FAU_EN&utm_term=how%20to%20fix%20corrupt%20files&utm_content=File%20Repair you will need to download
3. Is your PC hardware failing? ( that's down to you to fix )
4. Do you have two accounts open? - close Origin if it's open as it doesn't allow you to run the EA app simultaneously
A link that could take you to another helpful info page = https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-Desktop-App-won-t-Launch/td-p/9620542
Hope this helps xx
I don't work for EA but I like to help fellow gamers 🙂- @1105Cats Looks like no luck updating graphics driver, and no corrupt files. Hardware should be fine, and Origin was never installed x.x
