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millicentxo's avatar
millicentxo
2 years ago

Ea App won’t uninstall with error code: INST-3-1921

I’ve had a lot of issues with the ea app since I downloaded it, I would open and it wouldn’t connect to servers, show up blank etc, so I decided uninstalling it is best to redownload it if things cha...
pc
technical issues
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @millicentxo 

It could be a registry error, so if the game cannot be uninstalled with the standard steps for Windows, please try using CCleaner or any similar program to uninstall it and clear out issues. 

Spoiler

While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.

EA does not benefit in any way, monetarily or otherwise, from the promotion of this program.

whalechu's avatar
whalechu
2 years ago

Tried using CCleaner, exact same issue. Cant uninstall, cant launch, cant download games on gamepass that use EA Play. All i want to do is play NFS Heat

  • s8ypzb379oap's avatar
    s8ypzb379oap
    Seasoned Newcomer
    2 years ago
    @whalechu I have the same problem, it would be nice if someone could tell how to fix this

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