EA Staff (Retired)These are games which are EA Play Pro games.
I have an EA Play Pro membership and can play them on Origin no problem, but can't add them to collection in EA App or download them.
I can play purchased games, but not EA Play Pro games.
So can no longer play F1 or BF and other games due to this issue.
I have reported it and raised support tickets loads of times over the past year and never been given a solution.
Do you have any update on this?
As currently can't play any games due to stupid Origin no longer letting me use it.
Why have EA chosen to replace Origin with a piece of software that is so buggy and doesn't even let people play their games.
EA Staff (Retired)Hi @bsmaff Apologies for the delayed response, Can we try going through the below steps then reload the EA App client and search for the game you want to play and check if you have a download or manage option instead of being asked to purchase it?
I have tried all this.
It does not work.
Have even tried installing the EA App on 3 different machines with the same issue.
I can no longer access half my games.
