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p3x6yl18p's avatar
3 years ago
Solved

EA app won't launch BF2042 EA Play Xbox Game Pass

Game will not launch through EA app. I have updated windows/drivers. Reinstalled EA app and BF2042 BF1 opens and plays with no problems.
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago

    Marked as solution for Player Visibility in order to Collect Information.


    Hey everyone, 

    Thanks for the reports about this issue.

    To support the EA app teams as they investigate what could be causing this issue, we would like some additional information from you.

    Could you share the EA app logs & the EA Error Reporter ID with us?

    The EA app logs can be found in "C:\ProgramData\EA Desktop\Logs" and "C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs" (without the quotation marks) and it would be nice if you could put them in a .zip or .rar file and upload them here as a post attachment.

    Please also generate an EA Error Reporter ID and share this ID here. The EA Error Reporter ID can be generated by clicking on the hamburger menu in the top-left corner > Help > EA Error Reporter.

    Many thanks in advance!

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