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sullivansims2's avatar
2 years ago

EA APP wont launch since windows updated

Since my windows laptop updated i cant load the EA APP and therefore cant play my games. 

Ive followed several Youtube tutorials on clearing cache etc even changinge system locale or something (sorry im a techno dinsosaur). 

Ive tried to get EA help and cant figure our for the life of me how to contact them open a case etc as when i click on the APP all the issues listed are to do with logging in . 

Ive even tried deleting the EA APP but it wont delete. 

Can someone help me please?

7 Replies

  • Relieved to see that it's seemingly not a me problem! Even tried uninstalling and reinstalling the EA app but my PC doesn't seem to want to let me uninstall it for some reason??

  • @EA_Leeuw - THANK YOU!!! 🙌 I was just about to throw my PC out the window in frustration!  I really should have found this forum sooner. Enjoy gaming everyone 🙂

  • I just did the app repair and am at the same state, stuck in the 'Preparing game..' screen of Madden 24. This is a new gaming PC, fully updated everything, and I can play several other popular games without issue. Ive googled and tried everything under the sun to make this work.
    8e12a178-d66d-498a-965f-c180c258f407

  • elcharlangas's avatar
    elcharlangas
    2 years ago

    I have tried everything I have the same issue, I even went to the extreme of wiping my hard drive and reintalling windows, that did the trick for a couple of days until something, which i can only assume it was some sort of system update, broke it again. I found a patch in github that enables Origin, which is great... you can download and play games with origin, but its not perfect, PVZ battle for neighborville does not work with origin. And honestly I am just baffled to see a company so big not ebing able to fix such a simple issue. I mean I have paid for these games and i cant even play them unless i do some sort of hack to go back to their old installer its ridiculous... EA FIX UR APP!!!!!!!!!!!!!!!

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