Missing Game In Library

I had purchased Fifa 16 back in 2016 on Origin, but now in my EA app, I don't see the game. I have all the other games I had purchased before EA app replaced Origin, but Fifa 16 is missing. 

I've contacted EA support several times and I have tried all the steps they suggested such as clearing cache, restarting the app, checking hidden games folder, logging out and in, but still no success. 

Any suggestion would be great!