Forum Discussion

Carwhistle's avatar
Carwhistle
Rising Newcomer
2 months ago

EA can't verify my cards and I have no clue why?

Earlier tonight, I was attempting to buy stuff from EA. It wouldn't verify my cards, I tried 3 different cards. Why is this? These cards all have previously worked else where, one had actually been u...
pc
purchase issue
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 months ago

Hey Carwhistle​. To ensure your purchase or payment method is verified, there are a few things you can check. Often, payment verifications are rejected by the payment method issuers. It can happen for many reasons. Please refer to the article on our website for detailed guidance. 

Troubleshooting payment issues in the EA app

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,033 PostsLatest Activity: 40 minutes ago