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Hi @SanderJK,
Thank you for the detailed information, lets have a look to see if we can get you back into EA Desktop again.
The first thing that I would suggest is clearing the cache via the App Recovery. You can find this by clicking on the Windows logo on your keyboard. From there you scroll to EA, click on it and select App Recovery to clear the cache.
Then, for good measure, reboot the PC an try again.
Could you give it a go and let me know if it works?
- 3 years ago
My daughters laptop has had the same issue since January 10th 2023 following the forced migration. i have tried all of the solutions in these threads and not 1 has worked. all i get from the online chat is "engineers are working on this and we appreciate the inconvenience caused" its utter bullcrap
- EA_Shepard3 years ago
Community Manager
Hey Everyone
As this thread is a bit old at this point, things have changed and been updated, we are going to lock this down so that we can prevent any necro-posting.
If you run into any further issues please create a new thread so that we can begin tracking accordingly!
Cheers!
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