Forum Discussion

starseeker313's avatar
starseeker313
4 years ago

EA Desktop - Error Code:EC:10005 Login Bug - Can't Login at All for Months

Product: EA Desktop Platform: PC Error Report ID:EC:10005 Which client functionality are you experiencing this bug with? Other (Please Describe): Cannot login to client at all When did this happe...
bug
mac
pc
Shynepoo's avatar
Shynepoo
4 years ago

I have issues starting or downloading any game from xbox gamepass, I just get download error and the EA app flashes up and goes off every time and cannot connect / link my accounts at all. Error code 0xa3e903e8 is all i get but I cant find it on the lists available to fix it.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago

@Shynepoo, it seems like you created a separate topic regarding this issue, which seems to be different than the issue where this topic is about. Therefore I will stop replying to you here and continue in the other topic.

  • Soueeks29's avatar
    Soueeks29
    4 years ago
    @EA_Leeuw Where is this other topic? I have the same problem.
    • Simple-UK's avatar
      Simple-UK
      4 years ago
      Turned out my account was banned for cheating or something on FIFA 21 but I had never even played it .. ever! :O

      EA support fixed my issue by removing the ban.
    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago
      Hey @Soueeks29,

      I am sorry, you're experiencing the same issue as the OP of this thread?
      • Soueeks29's avatar
        Soueeks29
        4 years ago
        @EA_Leeuw Yeah but it's because of a ban I had no idea about. I have raised a ticket and I'm waiting.

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