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ZoolooS's avatar
ZoolooS
5 years ago

EA Desktop and "api-ms-win-core-path-l1-1-0.dll is missing"

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Application Installer Wh...
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Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
5 years ago

@Buff3rbl0at @ZoolooS @Selene549195 @asdf23451 

Hey everyone,

So we can investigate, would you be able to create an > Error Report <, and post the Error ID in this thread? We'll take a look. If you are however unable to create an Error Report, we'd like the install log files, located in: C:\Users\%USERPROFILE%\AppData\Local\Temp

They look something like this:

Origin_Beta_20200420135147.log

Origin_Beta_20200420135147_000_OriginBeta.msi.log

Thanks!

asdf23451's avatar
asdf23451
5 years ago

I finally got the email with the installer, so I did some testing, I copied api-ms-win-core-path-l1-1-0.dll from a Windows 8.1 install. and got further, to an OS block that says you must be running Windows 8.1 or newer. I tried using application verifier to trick it into thinking I'm on 8.1, but that caused the installer to instantly crash.

Going to attach three logs, each under the different launch conditions.

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