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eyeofharmony11's avatar
4 years ago
Solved

EA Desktop App Download Button Says "Loading"

Hello!

I hope everyone is well. I am having some trouble with the EA Desktop App. Today, the download button stopped working for every game and just says "loading". I have attached three photos of random games as examples. I had the app on my computer since June 2021 and had no issue, but today it just began acting up.

I have reinstalled the app, restarted my computer, cleared the cache, and waited for 6 hours so far (because "loading" denotes some process not yet complete). I know this is not going to fix itself because the original time I downloaded the app, this didn't happen and it worked for all those months. And no matter what I do, nothing seems to work. I have EA play through PC Game Pass, I don't know if that is relevant information but might as well include it.

Thank you!! 

  • @eyeofharmony11 So I had this same issue as well today after a fresh install of my OS, but one thing that I noticed even though I have it setup to not start on startup; upon restart "EA Background Service" was running, but it was not using any CPU/Disk or Ram. After closing EA Play and then manually cancelling this process upon reopening EA Play the download button was available.

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