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Don_Sanchez's avatar
Don_Sanchez
New Traveler
3 years ago
Solved

EA Desktop App gets recorded by GeForce Experience, breaks screenshots/recording

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 8f1f483f-da52-4322-84fb-c85cae72a15d Which client functionality are you experiencing thi...
bug
mac
pc
  • Xerkrosis's avatar
    Xerkrosis
    3 years ago

    Newest Nvidia driver 531.68 finally has it in "Fixed issues". At least according to their changelog "Shadowplay incorrectly getting engaged within EA Play application [4049414]".

    I've already set it with Nvidia Profile Inspector but perhaps someone may check, who hasn't yet.

Snydder's avatar
Snydder
3 years ago

@Don_Sanchez Hey so I found a workaround that worked for me. It will require you to download NVIDIA Profile Inspector. Link from github: https://github.com/Orbmu2k/nvidiaProfileInspector/releases

Step 1: Download the latest version and unpack
Step 2: Close EA Launcher from the system tray (right click -> Exit)
Step 3: Navigate to the EA Launcher installation folder
Step 4: Find EADesktop.exe
Step 5: Drag & drop that .exe into the Nvidia profile inspector
Step 6: Press CTRL + F to search and type 0x809 (only one entry should show up)
Step 7: From the dropdown, choose 0x10000000 (Autodesk, etc...)
Step 8: APPLY CHANGES

In case the app updates or you reinstall it, you might have to perform these steps again.

NOTE: This works for any application that is taking over shadowplay that you want to fix.

Found the fix in this thread:Nvidia Freestyle/Overlay - Any way to disable for certain applications? : nvidia (reddit.com)

Xerkrosis's avatar
Xerkrosis
Seasoned Novice
3 years ago

This is the fix that I had to apply to many apps, like Sony Vegas or Discord, for years. Not much EA can do against for Shadowplay recognizing them as games, but has to be properly set by Nvidia.

Funny thing is: EA Desktop is already recognized by Nvidia. It has its own profile "EA Desktop".

At some point you already memorize the entry "0x809D5F60" with its value "0x10000000" whenever you see Shadowplay to become active with the wrong software.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Xerkrosis,

    Thanks for sharing this!
  • Xerkrosis's avatar
    Xerkrosis
    Seasoned Novice
    3 years ago

    Newest Nvidia driver 531.68 finally has it in "Fixed issues". At least according to their changelog "Shadowplay incorrectly getting engaged within EA Play application [4049414]".

    I've already set it with Nvidia Profile Inspector but perhaps someone may check, who hasn't yet.

    • Don_Sanchez's avatar
      Don_Sanchez
      New Traveler
      3 years ago

      Yeah it's fixed now. Damn that took long...

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago
      @Xerkrosis, awesome! Cheers for mentioning it here! So it was an Nvidia issue after all... Hmm. Glad that they've figured it out.

      Thanks! Will share it here with the team as well.

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