EA Desktop Background Services not disabled using toggle in Application Settings
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 74945649-7c92-4979-acbb-5865da3f219c
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe EA Desktop Background Services not disabling using the setting in Application Settings
When did this happen? (dd.mm.yy hh:mm) 13.10.20 12:34 (Today)
Summarize your bug In EA Desktop Application Settings, the toggle for Background Services shows as if it is turned off, but when looking in Windows Services Management Console, the EABackgroundService remains enabled and running.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to EA Desktop Application Settings, then toggle off the setting for Background Services. After that, open Services Management Console in windows and look for EABackgroundService and see service status (running) and startup type (automatic).
What happens when the bug occurs? Background Services for EA Desktop remains enabled and running in spite of turning it off in Application Settings.
What do you expect to see? The service should be stopped and/or disabled when it is turned off in EA Desktop Application Settings.
In EA Desktop Application Settings, the toggle for Background Services shows as turned off, but when looking in Windows Services Management Console, the service EABackgroundService remains enabled and running.
Go to EA Desktop Application Settings, then toggle off the setting for Background Services. After that, open Services Management Console in windows and look for EABackgroundService and see service status (running) and startup type (automatic).
Background Services for EA Desktop remains enabled and running in spite of turning it off in Application Settings.
The service should be stopped and/or disabled when it is turned off in EA Desktop Application Settings.
I found it. its connected to a windows service:
Windows key --> type in services --> click on the services app new windows opens --> click in it --> type "e" to navigate to the "EABackgroundService" --> right click --> properties --> change start type to "manually"